Frequently Asked Questions
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Q: How far in advance do I need to place my order?
Q: How far in advance do I need to place my order?
A: To make sure we have the stars aligned for your event, we recommend placing your order at least 2 weeks in advance. We don’t want to miss the launch!
Q: Can I customize the design of my cookies?
Q: Can I customize the design of my cookies?
A: Absolutely! From the colors to the shapes to the designs, we’ll work with you to create cookies that are truly out of this world.
A: Absolutely! From the colors to the shapes to the designs, we’ll work with you to create cookies that are truly out of this world.
Q: Is there a minimum order?
Q: Is there a minimum order?
A: 3" and larger cookies - 1-dozen minimum | Mini cookies - 2-dozen minimum | Custom and more complex cookies - 2-dozen minimum. Please don't hesitate to reach out with specific questions; we'd love to work with you!
A: 3" and larger cookies - 1-dozen minimum | Mini cookies - 2-dozen minimum | Custom and more complex cookies - 2-dozen minimum. Please don't hesitate to reach out with specific questions; we'd love to work with you!
Q: What is a sip and decorate?
Q: What is a sip and decorate?
A: A fun, hosted cookie decorating experience where you gather your friends for a creative night in! You provide the location, guest list, and wine/drinks (optional, not required), and we’ll bring the rest—step-by-step guidance, all necessary tools, and a decorating kit for each guest. Kits include 6–8 freshly baked cookies, colorful icing bags, and any edible decorations required based on the theme. No experience needed—just sip, decorate, and enjoy! Each guest will take home their beautifully decorated cookie sets and the knowledge and inspiration to begin a new journey of cookie decorating!
A: A fun, hosted cookie decorating experience where you gather your friends for a creative night in! You provide the location, guest list, and wine/drinks (optional, not required), and we’ll bring the rest—step-by-step guidance, all necessary tools, and a decorating kit for each guest. Kits include 6–8 freshly baked cookies, colorful icing bags, and any edible decorations required based on the theme. No experience needed—just sip, decorate, and enjoy! Each guest will take home their beautifully decorated cookie sets and the knowledge and inspiration to begin a new journey of cookie decorating!
Q: Can I customize a sip and decorate?
Q: Can I customize a sip and decorate?
A: Absolutely! Contact us, and we can discuss what you would like regarding theme, etc.
A: Absolutely! Contact us, and we can discuss what you would like regarding theme, etc.
Q: How are the cookies packaged?
Q: How are the cookies packaged?
A: All cookies are individually wrapped. Mini cookies are packaged with 3 or 4 per wrap.
A: All cookies are individually wrapped. Mini cookies are packaged with 3 or 4 per wrap.
Q: How long to the cookies stay fresh?
Q: How long to the cookies stay fresh?
A: The cookies will stay fresh for up to 2 weeks in their sealed packaging. The cookies can be frozen for up to 3 months in a conventional freezer and up to 6 months in a deep freezer.
A: The cookies will stay fresh for up to 2 weeks in their sealed packaging. The cookies can be frozen for up to 3 months in a conventional freezer and up to 6 months in a deep freezer.
Q: Do you ship cookies?
Q: Do you ship cookies?
A: Not typically but will consider requests with more detail
A: Not typically but will consider requests with more detail
Q: Do you deliver?
Q: Do you deliver?
A: Local delivery available with an additional sur charge
A: Local delivery available with an additional sur charge
Q: Where are you located?
Q: Where are you located?
A: Burlingame, CA
A: Burlingame, CA
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